Social Fabric Privacy Policy

Effective from 1st of March 2023

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This privacy policy explains how our organisation uses the personal data we collect from you when you use our website. 

It includes the topics:

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• What data do we collect?

• How do we collect your data?

• How will we use your data?

• How do we store your data?

• Marketing

• What are your data protection rights?

• What are cookies?

• How do we use cookies?

• What types of cookies do we use?

• How to manage your cookies

• Privacy policies of other websites

• Changes to our privacy policy

• How to contact us

 

 

What data do we collect?

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To provide you with our products and services, we must collect Personal Information relating to your identity (“Personal Information”). We collect Personal Information you provide us, from your use of the services, and from other sources. Here are the types of Personal Information we collect about you: 

 

Information you directly provide us:

• Personal identification information (Name, email address, phone number, shipping address)

• Personal interest (like sewing experience, expectations, etc)

• Credit card details

• Ordering information

Information we collect when you use our website and social media pages:

• When you visit and/or use any of our services, we may collect aggregated usage Personal Information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services, non-identifying Personal Information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc.

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How do we collect your data?
 

You directly provide Social Fabric with most of the data we collect. We collect data and process data when you:

• Subscribe to our newsletter or place an order for any of our products or services.

• Sign up for Membership or Sponsorship via the forms on our website.

• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

• Use or view our website via your browser’s cookies.

• Follow us on social media (Facebook, Instagram and Linkedin).

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How will we use your data?
 

Social Fabric collects your data so that we can:

• Process your order and manage your account.

• Provide you with access to our offering (Membership, Production, Sponsorship)

• Email you with special offers on other products and services we think you might like.

• Email you with our newsletter, if you have subscribed

• To analyze our performance and marketing activities;

 

When Social Fabric processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

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How do we store your data?
 

The Social Fabric website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. For more details on Wix’s privacy policy visit https://www.wix.com/about/privacy.

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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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Social Fabric will keep your Personal Information for up to 10 years. Once this period has expired, we will delete your data from our databases. The data can be deleted earlier as well if we receive a request from a user. 

 

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Marketing
 

Social Fabric would like to send you information about products and services of ours that we think you might like. We do this via our newsletter.
 

If you have agreed to receive marketing, you may always opt out at a later date by unsubscribing from the newsletter list.

You have the right at any time to stop Social Fabric from contacting you for marketing purposes. Please contact us via info@socialfabric.ch to submit your request.

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What are your data protection rights?

Social Fabric would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
 

• The right to access – You have the right to request Social Fabric for copies of your personal data.

• The right to rectification – You have the right to request that Social Fabric correct any information you believe is inaccurate. You also have the right to request Social Fabric to complete the information you believe is incomplete.

• The right to erasure – You have the right to request that Social Fabric erase your personal data.

• The right to restrict processing – You have the right to request that Social Fabric restrict the processing of your personal data.

• The right to object to processing – You have the right to object to Social Fabric’s processing of your personal data.

• The right to data portability – You have the right to request that Social Fabric transfer the data that we have collected to another organization, or directly to you.
   

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +41 77 512 72 17

Or write to us: info@socialfabric.ch

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Cookies
 

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

 

How do we use cookies?
 

Social Fabric uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in

• Save your language preferences

• Understanding how you use our website

• To provide our customers with a great experience.

• To identify our registered members (users who registered to your site).

• To monitor and analyze the performance, operation and effectiveness of the Wix platform.

• To ensure our platform is secure and safe to use. 

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What types of cookies do we use?
 

There are a number of different types of cookies, however, our website uses:

• Functionality – Social Fabric uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

• Advertising – Social Fabric uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

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How to manage cookies
 

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

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Privacy policies of other websites
 

The Social Fabric website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

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Changes to our privacy policy
 

Social Fabric keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1st of February, 2023.

 

How to contact us
 

If you have any questions about Social Fabric’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
 

Email us at: info@socialfabric.ch

Call us: +41 77 512 72 17
 

Or write to us at: 

Social Fabric

Eichstrasse 29

8045 Zürich